HomeSupport

Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A popup will show up. It comprises elaborate information about all the actions that you can carry out on the given page. Each context menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of instructional video clips describing how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by actual customers and provides practical solutions. We regulary update our FAQ section with new questions & answers in order to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can contact our excellent team of tech support engineers available 24-7 and eager to help you with any problem. Each support ticket you submit will be replied to within 60 minutes (the average response time is only 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-866-841-6141
US International: +1-773-305-5641
UK Phone: +44-12-2580-8659
AU Phone: +61-2-6108-4354
OUR ID: 150325

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com